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KMID : 0926620140190010043
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Korean Journal of Hospital Management
2014 Volume.19 No. 1 p.43 ~ p.53
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Factors Affecting Hospital Employees’ Knowledge Sharing
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Lee Hyun-Sook
Lee Hae-Jong
Kim Young-Hoon
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Abstract
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The objective of this research is to survey of knowledge management in hospitals and to search the factors to impact the knowledge sharing and innovation behavior among employees. The data is collected with hospital employees by questionnaire method. Total number of analysis is 779 cases, and the collected data is analyzed by SEM(structural equation model). The work performance(WP) make influence the innovation behavior(IB) through knowledge sharing(KS) intention. The KS intention and IB are different in sex, age, education, work duration and work level. But, WP is different only in sex. The only personnel and organizational factors to affect KS intention, WP and IB are reciprocity(in personnel factor) and trust(in organization factor). Those factors mean the mental or psychological relationship among employees. So, to make more developed knowledge management in hospitals is to need more personal relationship than any other system management or incentives.
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KEYWORD
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Knowledge Sharing, Knowledge Management, Personnel Relationship
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